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How rp889 Handles Your Personal Data

This page explains what data rp889 collects when you open an account, use DANA, OVO, or GoPay to fund your wallet, or contact our support team.

Account data handled securelyDANA, OVO, GoPay wallet data protectedYour right to access or delete dataClear contact path for data requests
rp889 How rp889 Handles Your Personal Data
DATA REQUEST CONTACT

How to Reach Us About Your Data

If you want to access, correct, or delete personal data we hold — including wallet-linked records from DANA, OVO, or GoPay transactions — you can reach our team through any of the channels below. We aim to acknowledge data requests within a reasonable time and respond fully in line with what local law permits for eligible regions in Indonesia.

Team online

Live Chat

Open the chat icon in your account dashboard. Available for account and data queries. Our team will log your request and follow up by email.

Email Support

Write to our support address from your registered email. Include your account username and describe the data you want to access, correct or remove.

Account Settings

Some data updates — like your registered mobile number or display name — can be changed directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across your account session and payment flows. Cookie use is limited to session management and basic analytics — we do not use cookies to build advertising profiles. Your account data is stored on servers with access controls, and internal access is restricted to staff who need it to operate your account or investigate a support request. Data retention follows applicable local requirements in Indonesia.

Session Encryption Your login session and any payment data you enter — whether via DANA, OVO, or GoPay — is encrypted in transit so it cannot be read by third parties.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how the site is used. No cookies are used to track you across other websites.
Data Retention We keep your account records for as long as your account is active and for a period after closure as required by applicable regulations. You can ask for specifics via support.
Your Right to Request Changes You can ask us to correct inaccurate data, restrict how we process it, or delete it where no legal obligation requires us to keep it. Submit requests via live chat or email.

Common Questions About This Privacy Policy

These are the questions we hear most often about how rp889 manages personal data. If your question is not covered here, our support team can respond directly through live chat or email.

We collect your name, email address, and mobile number at registration. If you deposit via DANA, OVO, or GoPay, we also log the wallet transaction reference needed for verification.

We do not sell your personal data. We share data only with payment processors like DANA, OVO, or GoPay as needed to complete your transaction, and with service providers bound by confidentiality obligations.

Send a request from your registered email to our support address, or raise it through live chat in your account. Include your username and we will respond within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email support. We will remove data we are not legally required to retain. Some records must be kept under applicable local regulations in Indonesia.

We use session cookies for login continuity and basic analytics cookies. No advertising or cross-site tracking cookies are used. You can manage cookie preferences through your browser settings.

Payment data is encrypted in transit. We store only the transaction reference and wallet identifier — not your PIN or password. Internal access to payment records is restricted to authorised staff only.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.